Cookie policy
Last updated: May 9, 2026
This page explains how thesignup (operated by Palindrome Coaching LLC, doing business as TheSignup) uses cookies and similar technologies , like browser local storage and session storage, when you visit https://thesignup.app.
What are cookies?
Cookies are small data files stored on your device when you visit a website. Local storage and session storage are similar, they persist key-value data in your browser. We use the term "cookies" loosely on this page to cover all three.
Cookies set by us are first-party cookies. Cookies set by services we use (e.g. our analytics provider) are third-party cookies.
Categories we use
thesignup uses two categories of cookies. We do not use advertising or marketing cookies.
Strictly necessary
Required for the site to work, primarily authentication. Without these cookies you cannot stay signed in, and key features (creating events, signing up to attend) cannot function.
- Session cookie (better-auth), issued by our authentication library when you sign in. HTTP-only, secure, expires when your session ends or when you sign out.
Analytics
Help us understand how the product is used so we can fix bugs and improve. Pseudonymous: tied to your account ID once you sign in, but not used for advertising or sold to anyone.
- PostHog cookies / local storage (
ph_*_posthog,ph_*_window_id), set by PostHog, our product analytics provider. Records anonymous device + session IDs and product events (e.g. "event created", "signed up").
How to control cookies
You can accept or reject cookies through your browser. Strictly necessary cookies cannot be rejected without breaking authentication. Most browsers also let you delete cookies that have already been set.
Browser-specific instructions:
If you want to opt out of analytics specifically (without affecting strictly necessary cookies), email support@thesignup.app and we will turn analytics off for your account.
Web beacons and tracking pixels
We do not embed third-party advertising pixels. Email reminders sent through our provider (Resend) may include standard delivery-tracking pixels so we can confirm whether an email opened, these are common to most transactional email and are used only for diagnostics, not for profiling or advertising.
Changes to this policy
We may update this Cookie Policy when our use of cookies changes, for example, if we add a new analytics provider or introduce a cookie consent banner. The "last updated" date at the top will reflect any change.
Related policies
- Privacy policy , what data we collect and why.
- Data requests , how to view, edit, export, or delete your data.
- SMS messaging policy , how SMS reminders work.
Contact
Questions about this policy: support@thesignup.app, or by post:
Palindrome Coaching LLC(doing business as TheSignup)
548 Market St, PMB 469797
San Francisco, CA 94104
United States